Refund policy

We're all about making your shopping experience as delightful and worry-free as possible! That's why we're thrilled to offer a breezy 28-day money-back guarantee on all orders (just a heads-up, this doesn't include those one-of-a-kind Custom/Bespoke Orders). Found your purchase isn't quite what you envisioned? No problem! Just make sure the item is still in its brand spanking new condition, hasn't been used, and is tucked away in its original packaging. A gentle reminder that you'll need to cover the postage for returns.

On the off chance that a not-so-perfect product finds its way to you, simply give us a shout within 14 days through our friendly messaging system. We'll zip you over a Returns Authorization Number (RMA) lickety-split. Once we get the item back and give it a once-over to confirm its condition, we'll get you sorted with a refund or an exchange, plus we'll cover the postage back to us. And don't you worry, when we send over your RMA, we'll include a handy list of preferred couriers and services to make your return journey as smooth as butter. Your happiness is what we're here for, and we're committed to making your shopping spree as enjoyable as can be!